Good morning
Your AI voice platform overview.
Calls (7 days)
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Answer Rate
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Leads Pending
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Awaiting call
Plan
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Quick Actions
Recent Calls
| Phone | Status | Duration |
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Agents
Configure your AI voice agents.
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Knowledge Base
Everything your agent knows. Save then regenerate agent prompt.
Organisation Details
Key Statistics
Programs / Products / Services
Key Partners / Clients / Recruiters
Additional Information
Call Script / Objection Handling
Live Calls
Your AI agent calls on your behalf.
Initiate Call
Ready — enter a number and click Start Call
Hindi
English
Marathi
Gujarati
Tamil
Telugu
Kannada
Punjabi
Call Monitor
00:00
IdleSystemEnter a number and click Start Call.
Call History
| Phone | Agent | Duration | Status | Sentiment | Time | |
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Leads
Your calling queue.
Drop CSV here or click to browse
Columns: name, phone, email, interest, language, city
Leads (0)
| Name | Phone | Interest | Language | City | Status | Attempts | |
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Campaigns
Bulk outbound calling with scheduling.
| Name | Agent | Total | Called | Progress | Status | |
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CRM & Integrations
Connect your CRM. Platform AI/Voice/Telephony is pre-configured.
CRM IntegrationReady to connect
Paste this webhook URL in your CRM. Every new lead triggers an automatic call.
https://vocera.aurogroup.ac/api/webhooks/meritto
WhatsApp Follow-up
Auto-send WhatsApp message after every completed call with call summary.
Platform Integrations (Pre-configured)
ActiveAI: Anthropic Claude — configured by platform
ActiveVoice: Sarvam AI — configured by platform
ActiveTelephony: Exotel — configured by platform
InfoThese are managed by Vocera. Contact support to change.
Settings
Workspace configuration.
Organisation
Calling Behaviour
Auto-call new CRM leads
Call immediately when lead arrives
Auto retry on no answer
Retry up to 3 times
WhatsApp follow-up
Auto-send WhatsApp after call
Sentiment analysis
Auto-tag call sentiment
Dark Mode
User Management
Control who can access your workspace.
| Name | Role | Last Login | Status | ||
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Analytics
Real-time performance data.
Total Calls
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Answer Rate
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Avg Duration
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seconds
Positive Calls
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sentiment
Leads Overview
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Agent Performance
| Agent | Calls | Answer % | Avg Dur |
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Billing & Plan
Your current plan and usage.
Current Plan
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Upgrade Plan